Performance Analytics
Track KPIs and business performance metrics
Revenue Growth
+24.5%
vs last quarter
Profit Margin
28.2%
Target: 25%
Customer Satisfaction
4.8/5
+0.3 vs last month
Efficiency Score
92%
Operational efficiency
Key Performance Indicators
Track progress against business objectives
Monthly Recurring Revenue
₦28,750,000+15.2%
Target: ₦30,000,00085% of goal
Customer Acquisition
156 customers+22.1%
Target: 200 customers78% of goal
Customer Retention Rate
94.5%-1.2%
Target: 95%99% of goal
Financial Performance
Revenue and profitability trends
Revenue (YoY)
+24.5%
Gross Margin
+3.2%
Operating Expenses
+8.1%
Net Profit Margin28.2%
Operational Metrics
Efficiency and productivity indicators
Processing Time
-15.3%
Error Rate
-42.1%
System Uptime
99.8%
Overall Efficiency92%
Goal Progress
Track progress towards quarterly and annual goals
Q1 2024 Revenue Target
₦90,000,000 target
₦76,500,000
85% CompleteCustomer Growth Goal
500 new customers
312 customers
62% CompleteCost Reduction Initiative
10% operational cost reduction
7.2% reduction
72% Complete